For this discussion, you will review your chosen quality improvement initiative for the course project. Even though you will not be implementing the initiative, consider how you would measure the effectiveness of it and the process and outcomes you would utilize to do that.
By applying the concepts of process and outcome metrics, this discussion will help you complete the course project in which you need to explain how the metrics drive an opportunity for improvement.
address the following:
- Categorize one metric as a process metric related to your course project.
- Categorize another metric as an outcome metric that is associated with your categorized process metric.
- Justify your metric categorization.
- Discuss how the process metric can help you gauge progress toward the outcome metric.